Tell'R Phone is BBCU's audio response system, which allows you to access your credit union accounts conveniently and securely with any touch-tone telephone 24 hours a day, 7 days a week.
- Tell'R Phone is a free service, and easy to use!
- All BBCU members can utilize Tell'R Phone.
To begin using Tell'R Phone, simply call 1-248-647-0686, have your latest account statement handy. For first time users, the last four (4) digits of your social security number is your Personalized Identification Number (PIN).
- CALL 248-647-0686
- HAVE YOUR MEMBER (ACCOUNT) NUMBER AND PIN HANDY (For first-time TELL'R PHONE users, your PIN is the last four digits of your Social Security number - you may change your PIN # any time you wish).
- IN ORDER TO ACCESS INDIVIDUAL PRODUCTS (Savings, Checking, Certificates, IRAs & Loans)
- UTILIZE THE CORRESPONDING PRODUCT SUB #'S. (Refer to monthly statement.)
TELL'R PHONE will provide you with the following menu selections:
| ACCOUNT ACCESS - Press 1 |
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Quick Check - Press 1
(Information on Savings & Checking) |
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- Account Balances
- Account Transactions
- Transfer Funds Between Checking & Savings
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Account Inquires - Press 2
Information on Savings, Checking, Certificates, IRAs, & Loans) |
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- Account Balances - Press 1
- Account History - Press 2
- Tax & IRA Information - Press 3
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Financial Transactions - Press 3 |
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- Transfer Funds Between YOUR Acct's - Press 1
- Make Loan Payments - Press 2
- Loan Advance To Share Account - Press 3
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| MEMBER SERVICES - Press 2 |
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Checking Account Services - Press 1 |
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- Copy of Cleared Check - Press 1
- Place Stop Payment on a Check - Press 2
- Re-order Checks - Press 3
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Statement Copies - Press 2 |
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- Quarterly Savings Statement - Press 1
- Monthly Statement - Press 2
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Change Your PIN - Press 3 |
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